Gotv Description
GOtv is the home of African television and we are committed to delivering family entertainment to Africa. GOtv provides the greatest selection of local channels made in Africa for Africa. Our reliable service is one you can trust. Experience the digital revolution in your home.
It is a digital pay tv offering on the Digital Terrestrial Television platform with its services provided by the subscriber management company Multi Choice. Kenya’s newest pay TV service is dedicated to offering television lovers affordable family entertainment.
GOTV Mpesa Paybill Number
You can easily pay for your GOTV subscription via mpesa. You just need the GOTV Mpesa paybill number and your GOTV account number. Here’s how to make the payment via M-pesa.
GOTV Mpesa Paybill Number – How to pay gotv via mpesa
1. Go to Mpesa menu and choose ‘Pay Bill’
Key in the GOTV Paybill number which is 423655
Key in your IUC number; this you can get it from the bottom of your decoder on a red sticker.
Key in the correct amount for the package you wish to pay for. You can find the different packages available to you here and the GO TV Channels they offer.
Key in your M-Pesa PIN
Check again to ensure that you have input the correct information
Wait for a confirmation message
And that is basically it. You now know how to pay gotv Kenya via mpesa. Keeping the decoder on while you pay helps it to reset itself automatically. If after payment the picture is still not showing, or if having problems with how to pay gotv Kenya via mpesa, you can contact GOTV via twitter. They will be able to reset it for you in minutes.
GOTV Kenya Packages – GoTv Plus Package
This is the most expensive package. The monthly payments are 849 and you get 32 GO TV Channels. Below is the list.
Africa Magic Swahili
AfricaMagic Movies
AfricaMagic World
Citizen TV
E! Entertainment Television
e.TV Africa
Kiss TV
KTN
M-Net
Movies Zone
NTV
SONY
SONY MAX
Telemundo
ZNBC
KBCTV
SuperSport Blitz
SuperSport Select 1
SuperSport Select 2
Disney Junior KidsCo
Nickelodeon
Nat Geo Wild
Al Jazeera
CNN International
TBN
Channel O
MTV Base
One Gospel
How to Activate GOTV Kenya for the First Time
You just bought, installed and connected your GOTV decoder and are now wondering how to Activate it for the very first time. First, ensure that the decoder is switched on and that it has scanned for available channels.
Now get your IUC number from the red sticker under your decoder. We’re going to use this for the activation.
Using you phone, type the following message …Accept*IUC NUMBER *NAME *Phone number *State*GOtvplus# and send it to your country’s short code. Kenyan GOTV short code is 22688.
How to Activate GOTV after Payment
If you have just paid for the monthly subscription and the decoder fails to reactivate automatically, this article will show you how to activate GOTV after payment. There are several ways to solve your problem. Try one or all to see he one that works for you.
Activate GOTV via message
Simply send ‘Reset Your GOTV account number to 22688.
Activate GOTV Online
Visit Eazy GOTV online, log into your account using your surname and your account number. Go to ‘Clear your error’ dialogue box, select E16 and click on ‘Reset device now’
Activate GOTV via Phone
Simply dial *423# and follow the prompts
Request for Assistance from Customer care
If everything else fails, contact GOTV through their facebook page or Twitter Handle and request them to reset your decoder. You’ll need to give them your GOTV account number.
How to Convert Your GOTV Kenya Decoder to a Free To Air Decoder
First, you need to top up your account by making payments on the GoTv Kenya Paybill number: 423655. Ensure that you have topped up the right amount (Ksh 1,800) into your account, or else they will not convert your decoder. Afterwards, you can opt to use their self-care center by dialing *423# and following the voice prompts or you can opt for calling their customer care service on 0711-066-000. If you only pay and fail to use any of the two options above to contact their customer care, your decoder will not be converted.
Before you make the call, make sure that you have your IUC number, as it is essential to associate your account with the decoder. Converting your decoder should be easy unless you find a customer care agent who is not in a good mood to help. Within a short time, your decoder will be showing free to air channels.
How to Clear e16 Error on GOTV Kenya
When your GOTV subscription expires, you get the e16 error. Renewing the subscription while the decoder is turned on normally resets the error. To see how you pay for it via Mpesa, check out this article.
There are times when making a payment fails to automatically reset the e16 error, this is wen you have to bring out the big guns. Here’s how to clear e16 error on GOTV:
SMS ‘RESET’ IUC NUMBER’ to 22688. The IUC number is the number on the red sticker while 22688 is GOTV Kenya short code. Ensure that your decoder is swtiched on while you do this so it can receive the signal. The SMS charges for your mobile company apply.
Another method of resetting the decoder to clear the e16 error is by dialing *423# and following the prompts.
You can also reset by visiting your Eazy GOTV account. Select your country then login using your IUC number and your surname/mobile number of the person who registered and the IUC number. Click on Clear error and select the displayed error and then click on clear.
If all these fail, contact support via twitter or Facebook and they’ll help you further and clear your e16 error.
Gotv Channels
Some channels available on the GOtv package include:
1 Africa Magic (World, Movies, Yoruba, Hausa)
2 Al Jazeera.
3 BET.
4 Discovery World.
5 E! Entertainment.
6 KidsCo.
7 Channel O.
8 Supersport Select Sport.
Contacts
Tel: 0711 066 555
Mobile: 020 423 6555
Facebook: https://www.facebook.com/GOtvKenya
Twitter: https://twitter.com/gotvkenya
Website: kenya.gotvafrica.com/Get-GOtv
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